Solution

Safety reporting at the speed of WhatsApp

AirLayer © turns every site WhatsApp group into a real-time safety reporting system — with photo evidence, location, severity, escalation and an audit-ready log.

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The problem

Safety incidents and near-misses are massively under-reported in industries where WhatsApp is the real channel. Forms are too slow, dedicated apps go unused, and by the time the EHS team hears about an event, the photo evidence and witness memory are already gone.

What it is

A safety capture layer that reads WhatsApp messages and photos in real time, classifies safety events, structures them with location and severity, escalates them to the right people in under a minute, and maintains an audit-ready log for regulators.

Who this is built for

Built for the people who keep operations moving

Each role gets a tangible win — from removing manual reporting to faster escalation and clearer accountability.

Safety Managers

Pain: Incidents surface days after they happen.

How Eiffels helps: Real-time alerts with photo, location, severity.

<60s alert latency

Site Supervisors

Pain: PPE / hazard issues never reach the right desk.

How Eiffels helps: One-tap WhatsApp report to the right safety officer.

−27% time to visibility

Factory Floor Leads

Pain: Near-misses go unreported; no learning loop.

How Eiffels helps: A 10-second voice note creates a near-miss record.

+47% near-miss capture

Emergency Response

Pain: Slow context arriving to first responders.

How Eiffels helps: Structured severity + location + people on alert.

Faster response

Compliance Officers

Pain: Audit prep is reactive and painful.

How Eiffels helps: Audit-ready logs with full source chain of custody.

Always audit-ready

HR & Risk

Pain: Insurance and HR cases lack structured evidence.

How Eiffels helps: Evidence preserved with timestamps and sender ID.

Defensible records

How it works

From WhatsApp signal to structured outcome

A predictable pipeline that runs on every message, voice note, and photo — without changing how teams work.

Capture: any worker, supervisor or subcontractor

Capture: any worker, supervisor or subcontractor reports via WhatsApp text, voice or photo

Classify: AI tags messages as incident, near-mis

Classify: AI tags messages as incident, near-miss, hazard, PPE issue or safety observation

Structure: severity, location, work-package, peo

Structure: severity, location, work-package, people involved and photo evidence assembled

Escalate: high-severity events alert HSE and man

Escalate: high-severity events alert HSE and management within seconds

Investigate: structured records support root-cau

Investigate: structured records support root-cause analysis and corrective-action workflows

Audit: regulator-ready logs with full chain of c

Audit: regulator-ready logs with full chain of custody from source message to report

Use cases

Real scenarios in this solution

Incident capture

Real-time incident reports with photos, location, severity and people involved.

Near-miss reporting

Lightweight near-miss capture from a 10-second WhatsApp voice note.

PPE & hazard observations

Workers can flag hazards by sending a photo — auto-routed to the right safety officer.

Inspection logs

Structured pre-shift and weekly inspections captured from chat conversations.

Corrective actions

Each incident generates trackable corrective actions with owners and due dates.

Audit-ready reports

Regulator-ready safety reports per site and per period, with full source traceability.

Outcomes

Numbers that matter

Benchmarks observed across pilot deployments. Your results scale with team size, channel volume, and integration depth.

<60s

Incident alert latency

+47%

Near-miss capture

100%

Photo coverage

−72%

Time to RCA

Integrations

Plugs into the systems you already run

AirLayer connects to the systems your teams already use.

Enablon Intelex EHSInsight SAP EHS Power BI Custom HSE / API

FAQ

Common questions

How fast does an alert reach HSE?+

High-severity events trigger structured alerts in under 60 seconds — to WhatsApp, email, Teams or any other channel you specify.

Is the audit trail compliant?+

Yes. Every event preserves the source WhatsApp message, voice note or photo with timestamp, sender and chain of custody — sufficient for ISO 45001 and equivalent regulatory contexts.

Will workers actually use it?+

They already do — it’s WhatsApp. The whole point of AirLayer © is that there is no new app or form for the field. Adoption is essentially 100% on day one.

Testimonials

Real teams. Real outcomes.

Use case

“I see incidents the moment a worker sends a voice note. We finally lead safety, not catch up to it.”

Problem solved: Safety events were surfacing in HSE reports days after they happened.

−27%·Time to incident visibility

Marcus Hill

Safety Manager · Northline Works

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