Turn WhatsApp and Teams into an Enterprise-Grade Operating Layer
Eiffels AI connects real-world communication with enterprise systems — transforming WhatsApp messages, voice notes, forms, field updates, customer feedback, and group chats into structured data, automated workflows, reports, alerts, and operational intelligence.
Trusted by ambitious operators
From construction sites to factories, dealer networks and field-ops teams.
Your systems are structured. Human communication is not.
Enterprise systems like CRM, CMS, SAP, ERP, BI tools, dealer portals, and reporting dashboards depend on clean data. But the most important operational signals often live in WhatsApp messages, voice notes, photos, calls, group chats, and informal updates. Eiffels AI closes this gap.
Messy real-world communication
- • Late, fragmented WhatsApp updates
- • Voice notes nobody transcribes
- • Photos lost in chats
- • Manual reports done at night
- • No real-time visibility for management
Structured operational intelligence
- • Cases, tasks, and alerts created automatically
- • Voice → transcribed, classified, routed
- • Photos attached to the right report
- • KPIs flowing to dashboards in real time
- • Cleaner data in CRM, CMS, SAP, ERP, BI
Turn real-world communication into enterprise action
AirLayer captures messages, calls, voice notes, forms, updates, and field activity — then transforms them into dashboards, alerts, reports, workflows, and structured data your systems can use instantly.
Real-world communication
The AI layer between people and systems.
- Understand
- Classify
- Prioritize
- Route
- Summarize
- Automate
Enterprise action
- Structured Data
- Reports
- Tasks
- Alerts
- Cases
- Dashboards
- Summaries
- API Pushes
- ERP / CRM Updates
- Analytics
Watch how WhatsApp becomes an enterprise operating channel
Eiffels AI helps companies capture real-world communication directly from WhatsApp, understand it with AI, and route structured data into enterprise systems like CRM, CMS, SAP, ERP, and dashboards.
Meet AirLayer © — the invisible AI layer for enterprise operations
AirLayer © sits between people and systems, turning real-world human communication into structured actions, reports, alerts, insights, and data flows.
Built for real-world industries
Construction
WhatsApp reporting, task tracking, project visibility for sites and subcontractors.
Explore →Manufacturing
Connect factory communication with SAP, ERP and plant operations dashboards.
Explore →Renovations
Manage jobs, workers, customers and project updates from WhatsApp.
Explore →Property Maintenance
Turn tenant messages into structured tickets, work orders and reports.
Explore →Automotive & Dealers
WhatsApp NPS, complaint routing, dealer escalation and CMS integration.
Explore →Customer Success
Capture customer messages, route issues, integrate with CRM and CMS.
Explore →Field Safety
WhatsApp incident reports, emergency alerts, location and check-ins.
Explore →Operational Reporting
Daily, weekly and PDF reports auto-generated from communication.
Explore →Enterprise value, not enterprise theatre
AirLayer connects to the systems your teams already use.
Not another chatbot. A real enterprise intelligence layer.
- • Answers questions in isolation
- • No real workflow ownership
- • Doesn’t understand operational context
- • Doesn’t route to enterprise systems
- • No measurable ROI
- • Captures real operational signals
- • Understands intent, urgency, sentiment
- • Structures data for enterprise systems
- • Routes to CRM, CMS, SAP, ERP, BI
- • Measures KPIs and outcomes
Common questions
What is Eiffels AI?+
Eiffels AI is the AI layer for enterprise operations. It connects WhatsApp, voice, forms, and field updates with CRM, CMS, SAP, ERP, and BI systems via AirLayer ©.
Does Eiffels replace our existing systems?+
No. Eiffels does not replace enterprise systems. It makes them receive better data faster.
Which integrations are supported?+
CRM, CMS, SAP, ERP, Power BI, dealer portals, internal databases, email, WhatsApp dealer groups, custom APIs, and RPA fallbacks.
Is it secure?+
Yes. Eiffels AI supports flexible hosting (Azure-ready, regional and client-cloud options), role-based access, audit trails, and a compliance-ready architecture.
How do we get started?+
Book a demo. We tailor a 30-minute walkthrough to your industry and integration landscape.
Enterprise trust, built in
The partnerships, compliance posture and architecture enterprise IT requires from day one.
- Official partner of Meta + MicrosoftWhatsApp Business + Azure
- Made in FinlandBuilt for global enterprise operations
- EU data residencyHosted in Microsoft Azure North Europe
- GDPR-alignedPrivacy-first by design
- ISO-ready architectureOn the path to ISO 27001
- Secure architectureEncrypted in transit & at rest
Start where your teams already communicate
Connect WhatsApp, workers, customers, dealers, and subcontractors to your enterprise systems. Capture → Understand → Structure → Route → Measure.