Flagship product

AirLayer © — AI Layer for Enterprise Operations

AirLayer © connects frontline communication with enterprise systems — turning unstructured human input into structured actions, insights, reports, alerts, and data flows.

InputsAirLayer · AI EngineSystems & outputs
WhatsApp
Microsoft Teams
Voice notes
Forms
Photos
AI Engine
AirLayer ©
UnderstandStructureRouteMeasure
CRM
CMS
SAP / ERP
Power BI
Alerts
CaptureUnderstand · StructureRoute & measure
The enterprise gap

Systems are structured. Communication isn’t.

Large companies already have CRM, CMS, SAP, ERP, and BI. But people still communicate outside those systems. AirLayer bridges the gap — quietly, securely, and at enterprise scale.

WhatsApp
Voice notes
Forms
Photos
Calls
Group chats
How AirLayer works

Capture → Understand → Structure → Route → Measure

01
Capture

WhatsApp, voice, forms, photos, group chats and field updates flow into AirLayer.

02
Understand

AI detects intent, issue type, sentiment, urgency, language and required action.

03
Structure

Raw input becomes IDs, fields, statuses, timestamps and ready-to-use records.

04
Route

Data is dispatched to CRM, CMS, SAP, ERP, BI, dealer systems or alert channels.

05
Measure

KPIs flow back: response rate, TAT, manual effort, recurrence and risk signals.

What AirLayer processes

Inputs

  • WhatsApp messages
  • Group chats
  • Voice notes
  • Calls
  • Flow forms
  • Photos and media
  • Manual updates
  • Customer feedback
  • Field reports
  • Subcontractor updates
What AirLayer outputs

Outputs

  • Structured data
  • Reports
  • Tasks
  • Alerts
  • Cases
  • Dashboards
  • Summaries
  • API pushes
  • ERP/CRM updates
  • Analytics
Integrations

AirLayer connects to the systems your teams already use.

CRM CMS SAP ERP Power BI Microsoft Teams Outlook SharePoint Google Sheets Data Warehouse API / Webhooks
Security & control

Enterprise-grade by default

Flexible hosting

Azure-ready EU/UK/US regions, with private-cloud and customer-tenant options for regulated industries.

Role-based access

Granular permissions across enterprise tenants, teams, projects and integrations.

Audit trails

Every signal traceable from capture to enterprise action with tamper-evident logs.

Compliance-ready

GDPR-aligned by design, ISO-27001 controls, EU data residency, contractual DPA.

Encrypted everywhere

TLS 1.3 in transit, AES-256 at rest, customer-managed keys on enterprise plans.

SLA-backed

Operational SLAs and dedicated support for enterprise customers and partners.

FAQ

AirLayer ©

Is AirLayer a chatbot?+

No. AirLayer is an AI layer that connects communication to enterprise systems. It can use chat as an input channel, but it is not a chatbot.

Can AirLayer process voice notes?+

Yes. Voice notes are transcribed, analyzed, and converted into structured records.

Can it work without WhatsApp?+

Yes. AirLayer supports forms, voice, photos, calls, and other channels. WhatsApp is one of many.

How fast is implementation?+

Typical pilots launch in 2–6 weeks depending on integration scope.

Bring AirLayer © into your operations

Request an architecture review or book a live demo with our team.