Features that turn communication into action
Six composable AI capabilities that make WhatsApp behave like an enterprise operating layer — with structured data, automation and integration into the systems you already run.
A complete operating layer, not a single tool
Each Eiffels feature solves a real operational gap on its own. Together, they form a continuous loop: capture from people, understand intent, structure into records, route to systems, measure outcomes, and close back to the same conversations. Adopt one feature first and add the rest as you scale.
Group Intelligence
Read WhatsApp groups, extract tasks, summarise signals, surface risks and decisions in real time.
Explore →Build-Yourself Tools
Compose AI flows, prompts, dashboards and integrations visually — no engineering required.
Explore →Flow Interfaces
WhatsApp-native NPS, incident reports, timesheets and daily logs that your team will actually fill in.
Explore →AI Call Bots
Voice-first AI for inbound and outbound enterprise calls — natural, multilingual, audit-ready.
Explore →Smart Routing
Send the right signal to the right system, dashboard, person or team — based on context, not rules.
Explore →Receipt AI WhatsApp
Scan receipts, invoices and delivery notes via WhatsApp straight into your ERP, SAP or accounting system.
Explore →The Eiffels operating loop
Listen
Group Intelligence and Flow Interfaces capture every signal across chats, voice and forms.
Understand
AI classifies intent, sentiment, urgency, language and required action in context.
Act
Smart Routing dispatches structured records to CRM, ERP, BI or back into WhatsApp.
Measure
Live dashboards close the loop with response time, recurrence and risk KPIs.
Compose your AI operating layer
Start with one feature on one team. Add the rest as you scale.